Support

Last updated: April 16, 2026

Remindr: Smart Planner is built to help people create reminders quickly, plan realistic schedules, and stay on top of busy weeks.

I did not receive my verification code

Check spam or promotions folders, wait a minute, and try again. Use the resend option in the app if needed.

My password reset code is not working

Make sure the email address matches the account, use the newest reset code you received, and request a fresh one if needed.

My reminders are not showing up

Make sure you are signed into the correct account, refresh the app, and confirm the event was saved successfully.

Pro features are not unlocked

Sign into the correct Remindr account, then use Restore Purchases in the paywall if you purchased through Apple.

Best ways to use Remindr

  • Use Quick Add for natural event creation.
  • Use Auto-Schedule when you know the task but need help finding time.
  • Sign in so reminders and Pro access stay attached to your account.

Before contacting support

  • device model
  • iOS version
  • the exact phrase or action that caused the issue
  • whether it happened during sign-in, scheduling, or purchase flow

Contact support

Email [email protected] and include as much detail as possible so the issue can be reproduced quickly.